*Please allow 72 hours (excluding Bank Holidays and weekends) for us to process your repeat prescription request.
If you are on long term medication, by agreement with your Doctor, you can be given a computerised prescription re-ordering slip. This will allow you to ask for repeat medication without seeing your doctor every time.
Tick off the item(s) you require and hand it in to Reception or post it to us, at least *72 hours before you need your prescription. If you enclose a stamped addressed envelope the prescription can be posted back to you if that is easier for you than calling into the Medical Centre. Alternatively, we can send your prescription electronically to a local pharmacy of your choice or you may wish a local chemist to collect your prescription. Please ask the receptionists about this service.
You can order your repeat medications via our secure online system 'The Waiting Room'.
Just click on the ‘Online Services’ link in the menu at the top of the page for more information and how you can register for this service. If you are already registered for 'The Waiting Room' please follow the link 'Order your Repeat Prescription Online' above to log in and order.
Please remember, when ordering online, if you wish to collect your prescription from a particular pharmacy you need to inform the surgery. If you have not done this before then it is likely that the prescription will need to be collected from the surgery.
Registering for our online service also enables you to book some appointments online, view a summary of your medical history and our clinical system provider continues to develop and expand the patient online services so please do check it out.
We are sorry that we cannot accept prescription requests by telephone.
*If you forget to order your medication in time then your pharmacist may be able to provide you with an emergency supply. If this is not possible, please make our reception team aware of the problem when you bring your repeat request to the surgery. They, and our doctors, will try to expedite your request and the reception team will be able to advise you when it might be available to collect. Our doctors would be grateful if patients could refrain from using on the day appointments for urgent medication requests. It is unnecessary and reduces appointment availability for other patients.
For those patients who are on regular medication and are stable on all of their repeat medication and have been for some time, Repeat Dispensing may be an option. If the Doctor thinks that you are clinically appropriate, then they can issue prescriptions at intervals of up to one year depending on the medication. You will need to decide on a Pharmacy where you would like to collect your prescription and complete a form from the Surgery. You will then be issued with prescriptions to last you until the review date. These will need to be handed to the Pharmacy who will issue your medication on a monthly basis.